Privacy Policy

Effective Date: 1st January 2025
Last Updated: 17th October 2026

Introduction

At Tech That Cares, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our AI training and coaching services.

By using our services, you consent to the data practices described in this policy. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • • Name and contact information (email address, phone number)
  • • Professional details (job title, company name, organisational role)
  • • Communication preferences and enquiry topics
  • • Any other information you choose to provide in contact forms or correspondence

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • • IP address and browser information
  • • Device information and operating system details
  • • Website usage data and navigation patterns
  • • Date and time of visits and pages accessed

How We Use Your Information

We use the information we collect for the following purposes:

  • • To respond to your enquiries and provide our AI training and coaching services
  • • To send you newsletters and updates about our programmes (with your consent)
  • • To improve our website functionality and user experience
  • • To analyse website usage and optimise our content
  • • To comply with legal obligations and protect our rights
  • • To develop and improve our training and coaching services

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • • With your explicit consent
  • • To trusted service providers who assist us in operating our business (subject to confidentiality agreements)
  • • When required by law or to respond to legal process
  • • To protect the rights, property, or safety of Tech That Cares, our clients, or others
  • • In connection with a business transfer or acquisition

Find the Blocker

Find the Blocker is the short assessment at techthatcares.com/blocker. This section says what it stores, why, and for how long. The rest of this policy applies to it as well.

What we store

  • • Your answers, and the sentence you write at the end if you choose to write one.
  • • Your first name and email address, only if you give them. Both are optional.
  • • Your result, and the PDF of it if you download it or we email it.
  • • How long you spend on each screen, and whether you are on a phone, tablet or computer.

We do not store your IP address in the assessment's database. Please do not put anything sensitive about yourself or anyone else in the sentence you write.

Why we use it

  • • To work out your result and show it to you.
  • • To save your progress so that you can come back. Your progress is also kept in your browser for 24 hours.
  • • To email you your result, and to send you one reminder if you gave your email, started and did not finish.
  • • To improve the assessment, using your timings and what you write.

Our reason for using it

We use your name and email because you chose to give them to us. That is your consent, and you can withdraw it at any time by emailing privacy@techthatcares.com. We will then delete your submission. We use your answers to give you the result you asked for. We use your timings and what you write to improve the assessment, which is our legitimate interest and is limited to that.

Who handles it

We use Lovable to store the data and to send the emails. The data is held in Paris, France. Lovable handles it on our behalf. Using the assessment does not add you to our newsletter.

How long we keep it

We delete your submission and any PDF 90 days after you last used the assessment. If you want it deleted sooner, email privacy@techthatcares.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • • Remember your preferences and settings
  • • Understand how you interact with our website
  • • Improve website performance and functionality
  • • Provide personalised content and recommendations

You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • • Encryption of data in transit and at rest
  • • Regular security assessments and updates
  • • Access controls and authentication procedures
  • • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • • The right to access your personal information
  • • The right to correct inaccurate or incomplete information
  • • The right to delete your personal information
  • • The right to object to processing of your information
  • • The right to data portability
  • • The right to withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our website.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Tech That Cares Ltd
Email: privacy@techthatcares.com
Website: www.techthatcares.com
We aim to respond to all privacy-related enquiries within 30 days.